Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- KSMy agent always responds quickly, and talks to me as “family”...Karen S., Burtonsville, MarylandCustomer since Dec 2024
“My agent always responds quickly, and talks to me as “family”, as opposed to treating me like a stranger. Very important that the agents listen to their customers—this makes them feel good about the company. Customer service is disappearing in so many businesses. It’s nice to know that your company/agents still value the relationship with the customers.”
- DSCF O’Connell has taken care of our family for over 50 years superbly...Donann S., Burtonsville, Maryland
“CF O’Connell has taken care of our family for over 50 years superbly and now that it’s just me, I wouldn’t think of changing. Linda is so helpful and polite and quick to respond. I highly recommend them.”
- CUnfailingly helpful when I need it. Nice people as well.Burtonsville, MarylandCustomer since Dec 2024
- C...have never been disappointed in their service.Burtonsville, MarylandCustomer since Dec 2024
“I’m able to get my agent 100% of the time that I call or I get an immediate return call. I have multiple policies and my agent is familiar with every type of coverage I have and does not hesitate to give advise or answer specific questions. I’ve used CF O’Connell since early 1980 and have never been disappointed in their service nor professionalism. I have referred friends to CF O’Connell in the past.”
- LSIt's a pleasure to be able to talk to a person...Leroy S., Burtonsville, MarylandCustomer since Dec 2024
“Nowadays whenever there’s a question you have to go through some sort of online connection. It’s a pleasure to be able to talk to a person most generally on the first call and get an answer within minutes. I’ve been with CF O’Connell for a long time and will continue to stay with them
” - KMWhenever i have a question, you have the answer.Kevin M., Burtonsville, MarylandCustomer since Dec 2024
- TS5-Stars!Tony S., Burtonsville, Maryland
- DDThis is a long standing family owned business.Dee D., Burtonsville, Maryland
“This is a long standing family owned business. They will treat you right.”
- BPFive-Stars!Bryan P., Burtonsville, Maryland
I love working with C.F. O’Connell!Shannon M., Burtonsville, MD“I love working with C.F. O’Connell! They are quick to respond and can always answer any of my insurance questions with ease!”
- JJKL, Burtonsville, MD
“On a recent call, the representative was friendly, helpful, professional, and respectful. I have used this company for years for all my insurance needs, and would highly recommend.”
- DADavid A., Burtonsville, MD
“Sonia Leite, was a big help in getting me a renewed Erie home protector and in saving me some money in the process. She was cordial and resourceful. I am certainly glad to be working with her and with Erie.”
- SSSusan S., Burtonsville, MD
“My mom and I love using Linda with the car insurance, she’s really y nice and my mom likes her work she always return her calls.”
- LRLawrence R., Burtonsville, MD
“Once again, Linda and CF O’Connell to the rescue. Fraud loss due to check theft and alteration. Prompt, knowledgeable guidance through the process.”
- NCNed C., Burtonsville, MD
“I have worked with CF O’Connel & Sons for decades. I have always had fast and courteous service. I have had to make a couple of claims over the years and it was always touble free.”
