Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- HRHerman R., Burtonsville, Maryland
“Prompt and helpful responses to all questions in regards to my auto policy. Thank you”
- JCJohn C., Burtonsville, Maryland
“It was a genuine pleasure having Karen as a class participant in a seminar I recently presented. Karen was very professional in the questions she raised and the comments she made on the material being presented. Her questions and comments confirm she is a very knowledgeable insurance person.”
- Lisa A., Burtonsville, Maryland
- MKm k., Burtonsville, Maryland
“Super helpful staff answered all my questions and made corrections which lowered my bill.”
- JBJudy B., Burtonsville, Maryland
“Karen Smith is the BEST!! We are in the throes of moving our business and Karen has been instrumental in assisting us along the way. She has been in constant contact with us throughout the process. You are so lucky to have an employee with such tremendous follow through,”
- Bill Z., Burtonsville, Maryland
“Karen is very responsive whenever I have a policy question. The office is very friendly and they go out of their way to help you.”
- ACAmy C., Burtonsville, Maryland
“Very responsive and helpful, always provide relevant information.”
- rosemarie n., Burtonsville, Maryland
“good vibe and the agent always in your best interest,”
- JNJamie N., Burtonsville, Maryland
“I have had CF O’Connell as my Erie Insurance representative since I was 18. I’m now 56. I can’t say enough good things about them. They are truly the best!”
- BJBarbara J., Burtonsville, Maryland
“I’ve been with C. F. O’Connell & Sons for 25+ years. The customer service is first rate.”
- SLSandra L., Burtonsville, Maryland
“My agent Judy Smith has been extremely helpful in renewing my car insurance and processing the autopayment.”
- CKChad K., Burtonsville, Maryland
“Judy was great! She is always looking out for her customers and giving the best deals.
Thank You” - WRwilliam r., Burtonsville, Maryland
“Excellent customer service”
- JAJOHN A., Burtonsville, Maryland
“I have dealt with O’Connell over 20yrs and the service has always been excellent from all the staff.”
- DLDede l., Burtonsville, Maryland
“I have been a client for a number of years and find C.F. O’Connell to be a top notch agency.
I have worked with Judy Smith over the last few years and feel she is extremely knowledgeable, helpful and easy to work with.
Highly recommend Judy and C.F. O’Connell.”



